Privacy Policy

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 Effective Date: January 1, 2025

AI 4 Business ("we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection Act (PIPA) of British Columbia and Canada’s Anti-Spam Legislation (CASL).

By accessing or using our website (www.ai-4business.ca) or services, you consent to the terms outlined in this Privacy Policy.

This Privacy Policy applies to personal information collected by AI 4 Business in connection with our website, services, and interactions with clients and website visitors. It does not apply to information that is aggregated, anonymized, or otherwise excluded by law.

"Personal Information" means any information about an identifiable individual. We collect the following types of personal information directly from you or through automated methods when you interact with our website or services:

• Contact Information: Name, email address, mailing address, and phone number.
• Business Information: Company name, job title, and industry.
• Payment Information: When you make a purchase, we collect payment details through our secure third-party payment processors (we do not store payment card information).
• Communications: Emails, inquiries, survey responses, testimonials, and other communications you send to us.
• Usage Information: IP address, browser type, device data, pages visited, and interaction data collected through cookies or similar technologies (see Section 7 for more details).

We use your personal information for the following purposes:

• To provide and deliver our services to you.
• To respond to your inquiries and customer service requests.
• To process payments and complete transactions.
• To send you newsletters, updates, and promotional communications (with your consent, per CASL).
• To personalize your experience on our website and improve our services.
• To analyze website traffic and user behavior for performance improvements.
• To comply with legal and regulatory requirements.

We are committed to compliance with Canada’s Anti-Spam Legislation (CASL). We only send you commercial electronic messages (emails, newsletters, SMS, etc.):

• With your express consent; or
• Where we have an existing business relationship or non-business relationship with you as defined under CASL; or
• As otherwise permitted by law.

You can withdraw your consent to receiving our communications at any time by clicking the "unsubscribe" link in our emails or by contacting us at heather@ai-4business.ca.

We do not sell, rent, or trade your personal information. We may disclose your information in the following limited circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf (such as payment processing, email distribution, and IT services). These providers are contractually obligated to safeguard your information and only use it for the purpose for which it was disclosed.
• Legal Requirements: We may disclose personal information if required by law, regulation, legal process, or a government request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, personal information may be transferred as part of that transaction.

We take reasonable security measures to protect your personal information against unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction.

These safeguards include:

• Secure websites with SSL encryption.
• Restricted access to personal information on a need-to-know basis.
• Secure data storage and password protection.
• Staff training on privacy obligations.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Our website uses cookies and similar tracking technologies to enhance your user experience and collect data on how our website is used. Cookies are small text files placed on your device. We may use cookies for:

• Website functionality and performance.
• Analytics and usage statistics (e.g., Google Analytics).
• Targeted advertising (with your consent, where required).

You can control the use of cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or as otherwise permitted by law. When personal information is no longer required, we securely delete or anonymize it.

Under PIPA, you have the right to access, correct, or request deletion of your personal information in our custody or control.

To make a request or file a complaint, contact our Privacy Officer at:
Heather
Email: heather@ai-4business.ca

We will respond within 30 days of receiving your request, as required by law.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any linked websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations.
We will post the revised policy on our website with an updated effective date.
Your continued use of our website or services after any changes means you accept the updated policy.

If you have questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Heather Holmes
Privacy Officer, AI 4 Business
Email: heather@ai-4business.ca
Website: www.ai-4business.ca